MyLow: Lowe’s AI Assistant That Helps You Finish Home Projects Faster

MyLow: Lowe’s AI Assistant That Helps You Finish Home Projects Faster

MyLow turns confusing home improvement questions into clear, step by step guidance, right when you need it most.  Lowe’s new AI assistant, MyLow, is designed to guide shoppers through home improvement projects with plain language help and product suggestions. It brings expert style advice to your phone before you even walk into the store.

By Rodger Mansfield, Technology Editor

February 8, 2026

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Home improvement projects rarely fail because of motivation. They fail because of uncertainty. 

Which tool is right? Which part fits? Did you miss a step?

Here's a Cool Tip:  Use MyLow, Lowe's AI Assistant.

MyLow is an AI-powered virtual home improvement assistant, built to answer practical questions, recommend products, and help customers move from planning to completion with fewer mistakes.

Feature Explanation

MyLow is an AI assistant developed by Lowe’s to support customers across the home improvement journey.

Instead of searching dozens of pages or guessing in the aisle, users can ask MyLow questions in natural language. 

The assistant responds with guidance, product recommendations, and next steps tailored to the project.

MyLow focuses on practical outcomes:

• Explaining how to complete common home tasks
• Recommending tools and materials sold at Lowe’s
• Helping users feel confident before starting a project

It lives inside Lowe’s digital ecosystem and is designed to support both DIY beginners and experienced homeowners.

What You’ll Gain

• Reduce mistakes before you start a project.
• Identify the right tools and materials faster.
• Get clearer answers than a standard search result.

Step-by-Step Instructions

Here's how to do it.

Web (Lowe’s.com)

1. Go to Lowes.com and sign in to your account.
2. Look for the MyLow assistant entry point on supported pages.
3. Type a project question in plain language.
4. Review the suggested steps and products.

fig. 1 - MyLow Example - Seal Driveway

iOS

1. Open the Lowe’s app.
2. Sign in to your account.
3. Tap the MyLow assistant when available.
4. Ask your question using natural language.

Android

1. Open the Lowe’s app.
2. Sign in to your account.
3. Access the MyLow assistant from supported screens.
4. Enter your project question.

Pros and Cons

Pros

• Clear guidance without technical jargon
• Product suggestions tied directly to inventory
• Saves time during project planning

Cons

• Limited to Lowe’s product catalog
• Not a replacement for licensed professional advice
• Availability still expanding

Real-World Examples

Home User:

• A homeowner replacing a faucet asks MyLow which tools are required and receives a checklist plus compatible product links.

Small Business Owner:

• A landlord preparing a rental unit uses MyLow to confirm paint types and quantities before ordering.

Feature Access

• Platform: Web, iOS, Android
• Account: Lowe’s account recommended
• Cost: Included at no additional charge
• Rollout: Currently rolling out in the U.S.

Score

Criterion  |  Score (0–10)  |  Justification

Value 9

Saves time and reduces costly mistakes for common projects.

Usability 8

Simple questions work best, with minimal learning curve.

Wow Factor 7

Practical rather than flashy, but genuinely useful.

Total: 24 /30 👍 Good

A strong practical assistant that competes with general AI tools by staying focused on real-world outcomes.

Key Takeaways

MyLow brings guided expertise into the shopping experience. 

It lowers the barrier to starting home projects and reduces guesswork. For Lowe’s customers, it adds real value before the first tool is picked up.

Cool Tip Snapshot

• Feature Name: MyLow
• Platform(s): Web, iOS, Android
• Quick Benefit: Faster project planning with fewer mistakes
• Access Type: Free, currently rolling out

Try It Yourself

Open the Lowe’s app or website and ask MyLow a real project question today.

Share your experience in the comments, subscribe to the One Cool Tip newsletter, and pass this tip along to family, friends, or coworkers planning their next project.

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Rodger Mansfield, a seasoned technology expert and editor of OneCoolTip.com, transforms complex tech into practical advice for everyday users. His Cool Tips empower readers to stay productive, secure, and one step ahead in the digital world.

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