Monday, November 30, 2015

What to Do If You Are Affected by the Vtech Hack Attack

Vtech, a worldwide provider of electronic products, has been hacked.

Specifically, the Learning Lodge app store used for the interactive toys made by Vtech was attacked.

Millions of users are affected.  Emails, Passwords and other account information was stolen.

The Learning Lodge site is currently offline.

Vtech was quick to point out that credit card information was not involved.

But here's the real problem.  

User's emails, passwords and -- most importantly -- the questions and answers to security questions for password retrieval were stolen.

That means if users used the same email, passwords and security answers on OTHER websites, their credit card and financial information is possibly as risk. 

So what can you do?

Be sure to change the passwords and security question answers of OTHER sites that shared the Vtech password and security answers.

And going forward, do not use the same passwords and security question answers on other sites.

That's hard to do but your online identity is worth protecting.

Affected customers with questions can contact Vtech at the following emails:

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